Introduction and purpose of the service

Welcome to Nove North – Nove North offers a Danish digital business account solution targeted at small and medium-sized businesses. We combine technological innovation with fast processing and transparent terms – without hidden fees or unnecessary bureaucracy.

These terms of use supplement the separate customer agreement and NoveNorth’s general terms and conditions, as well as other contracts that apply in the independent customer relationship between NoveNorth ApS (referred to as “NoveNorth”, “we” or “us”), CVR no. 44335956, Amaliegade 6, 2 tv, 1256 Copenhagen K, and you as a private or business customer.

By accepting these Terms of Use, you declare that you have read and understood the content and agree to the terms.

Prices and payment

Prices are stated in the current price list at www.novenorth.dk. Payment is made automatically monthly or annually in advance via the payment method you have associated with your profile.

By signing up, you agree that payment will be made in advance and automatically on the date of signing up, when the subscription is valid. Receipt will be sent electronically via email. Cancellation must be made in accordance with point 6.

If you cancel within the first 6 months, we reserve the right to charge a cancellation fee, see the Price List.

Account use and content

We reserve the right to reject content without justification.

Right of withdrawal

You have 14 days to cancel your purchase from the date of conclusion of the agreement if you are a consumer. Cancellation must be notified in writing to:

Upon cancellation, access to the service will cease immediately. The prepaid subscription fee is not refundable as it covers setup and administration costs. The right of cancellation lapses if you use any part of the subscription.

Changes to terms

We reserve the right to change these terms and conditions with 2 months’ notice. You will be informed via email or directly on the platform.

If you do not wish to accept changes, you may cancel your subscription without charge with immediate effect before the changes take effect.

Termination and termination

You can cancel your subscription with 1 month’s notice. Cancellation is made through your profile on novenorth.com or by writing to support@novenorth.com.

NoveNorth may terminate the agreement with 2 months’ notice or without notice in the event of material breach or abuse. Upon termination, your access to all associated features and services will cease.

If you cancel within the first 6 months, we reserve the right to charge a cancellation fee, cf. the current price list.

Physical products and shipping

Physical products included in the subscription are only produced and shipped if design and content requirements are met. You will be notified when the product is ready for order or reorder, and specific deadlines apply for ordering and re-delivery.

Responsibilities and limitations

NoveNorth is not responsible for content, advice, or products provided by third-party vendors via our platform.

Our liability is limited to cases where we have acted intentionally or grossly negligently, and never includes indirect losses such as operating losses, loss of profits or loss of data.

Force majeure

Security and data protection

We comply with GDPR and protect your data according to our privacy policy. We do not disclose information to third parties without a legal basis.

Validity and choice of law

If any provision of these terms is invalid, this shall not affect the validity of the remaining terms.

The agreement is subject to Danish law, and disputes will be settled by the Copenhagen City Court.